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英文投訴信格式

時(shí)間:2022-08-09 08:41:12 實(shí)用文體 我要投稿
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英文投訴信格式

  英文投訴信格式

  生意不可能總是一帆風(fēng)順,不管企業(yè)多么細(xì)心、精心地處理業(yè)務(wù)往來(lái),事故還是難以避免:貨物可能送錯(cuò)了地方,可能在運(yùn)輸中受損或者延遲,等等,各種情況都可能發(fā)生。

  當(dāng)發(fā)生事故的時(shí)候,如果只是一些很快就能得到解決的小問(wèn)題(比如保險(xiǎn)、保證或是其他合同條款),一封日常投訴信就完全可以了。

  由于這些小問(wèn)題一般不會(huì)遭到對(duì)方的反對(duì),日常投訴信只要清楚、明了、簡(jiǎn)要就行。下面是寫(xiě)日常投訴信所遵循的法則:

  右上角:日期

  左上角:稱(chēng)呼

  正文:

  第一段:表明自己的身份,說(shuō)明寫(xiě)信目的,因何事投訴何人或機(jī)構(gòu)。

  第二段:具體闡述投訴的內(nèi)容和投訴的理由。

  第三段:提出解決建議并期望盡快解決,表示感謝。

  右下角:署名

  1、開(kāi)頭就提出要求。

  2、詳細(xì)解釋此要求的原因。

  3、結(jié)尾要表示感謝對(duì)方的合作。

  英文投訴信范文(一)

  Dear Sir/Madam,

  Please send us a correction on part of our order WP-11.

  All the items we ordered arrived in excellent condition except for one model. It you refer to our original order (see the copy attached), you will note that we requested your fluorescent desk-lamps, Model 606. However, Model 608 reached us instead. For details, please see the inspection certificate issued by the Tianjin Commodity Inspection Bureau.

  Will you kindly take back those you sent out and substitute them with an equal quantity (120 items) of Model 606? We would appreciate your attention to this matter promptly.

  Yours faithfully

  英文投訴信范文(二)

  School Polluted

  No. 1 Middle School

  March 5, 1997

  Dear Editor,

  Our school lies at the foot of a mountain with a small river passing by. It used to look like a beautiful garden. There used to be green trees and all kinds of flowers in our school yard all year round.

  But great changes have taken place since a chemical works was built near our school two years ago. It produces poisonous gases and pours a large amount of waste water into the river. The terrible pollution has done great harm to us students and teachers as well as to the surroundings.

  It's time for us to take steps to protect our surroundings and prevent them from being polluted.

  Yours ever,

  Wang Hong

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